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Customer Service Help Desk

Chesapeake, VA, USA

Job Type

Full-time

About the Role

Excellent opportunity to be part of a Customer Support
Help Desk team to provide finance/accounting and system
support to our federal clients.

Requirements

Responsibilities:

  • Provide exceptional customer experience while assisting internal customers on their initial contact with finance/accounting related questions/concerns.


Skills:

  • Excellent verbal and written communication

  • Expertise with Microsoft Word, Microsoft Excel, and

  • Outlook.

  • Interpersonal and customer service skills.

  • Analytical and problem-solving skills.

  • Multitasking and organizational skills.

  • Ability to answer a high volume of calls and/or emails

  • daily.

  • Ability to share work among a customer service team.

  • Attentiveness and patience

  • Ability to work in large government environment and

  • prosper in team culture

  • Must be U.S. Citizen and able to pass security clearance


Benefits:

Qualifying employees receive competitive health benefits (medical, dental, vision), retirement plan, disability coverage, among others. Company contributes 50% towards medical, 100% towards dental and vision. Revolve also contributes 3% safe harbor 401K funding towards the retirement savings. Profit sharing plan adds to each employee’s total compensation.


Compensation Range:

$40-42K, based on experience with benefits


Education:

High School with minimum 4 years’ experience required.


Licenses/Certification:

PMP certification preferred.


Security Clearance, Background Check:

Security clearance is not necessary for the applicant, but the

candidate will need to pass a background check.


Telework and Travel

Telework is not an option for this position. Travel is not

expected.

About the Company

Our employees work for Revolve because Revolve works for them.

Team Member Benefits:
Revolve offers much more than competitive pay and benefits. We provide the opportunity for you to become a part of something bigger. An innovative way of doing business where teamwork is encouraged, camaraderie is fostered and a genuine partnership with each client is instilled.
 
Revolve is an organization that is only as successful as the people behind it. Which is why we promote individual growth through collaboration and mentoring to help you reach your career goals.
 
Cultural Values:
- Drive innovation 
- Invest in our employees
- Work/life balance
- Celebrate growth
- Promote collaboration 
- Focus on outcomes 
- Anticipate clients’ needs
- Corporate citizenship

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