Customer Service Help Desk

Responsibilities:

• Provide exceptional customer experience while assisting internal customers on their initial contact with finance/accounting related questions/concerns.

Skills:

• Excellent verbal and written communication

• Expertise with Microsoft Word, Microsoft Excel, and

• Outlook.

• Interpersonal and customer service skills.

• Analytical and problem-solving skills.

• Multitasking and organizational skills.

• Ability to answer a high volume of calls and/or emails

• daily.

• Ability to share work among a customer service team.

• Attentiveness and patience

• Ability to work in large government environment and

• prosper in team culture

• Must be U.S. Citizen and able to pass security clearance

Benefits:

Qualifying employees receive competitive health benefits (medical, dental, vision), retirement plan, disability coverage, among others. Company contributes 50% towards medical, 100% towards dental and vision. Revolve also contributes 3% safe harbor 401K funding towards the retirement savings. Profit sharing plan adds to each employee’s total compensation.

Compensation Range:

$40-42K, based on experience with benefits

Education:

High School with minimum 4 years’ experience required.

Licenses/Certification:

PMP certification preferred.

Security Clearance, Background Check:

Security clearance is not necessary for the applicant, but the

candidate will need to pass a background check.

Telework and Travel

Telework is not an option for this position. Travel is not

expected.